José - Bilingual Agent at Teleperformance

Bogotá, Bogota D.C., Colombiaen

Successfully assisted diverse clients in both English and Spanish, enhancing customer satisfaction rates.

Achieved a high resolution rate for customer inquiries, leading to improved operational efficiency.

Publicado en CazVid

Resumen

Dedicated professional with experience in bilingual customer service, committed to enhancing client satisfaction and team performance.

Participated in team training sessions that improved collective performance metrics.

Bilingual CommunicationAdvanced

Expert in facilitating communication in English and Spanish across various platforms.

Customer ServiceAdvanced

Proficient in addressing customer needs and providing effective solutions to inquiries.

Team CollaborationIntermediate

Skilled in working within teams to achieve common goals and improve service delivery.

Problem SolvingIntermediate

Capable of identifying issues and developing practical solutions in a fast-paced environment.

Inglés(C1)

Teleperformance

Psicólogo

Bachillerato

Completed 2018

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