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Jose

Bilingual Customer Service Agent with 3 months in Medical Insurance

Video resume

Bilingual agent

Worked with TELEPERFORMANCE for 3 months as a bilingual agent in the medical insurance.

Contacto

Torreon, Coahuila de Zaragoza, México

Abierto a remoto

Disponible en CazVid

Contactar via CazVid

Competencias

Bilingual CommunicationAdvanced

Able to fluently communicate with clients in both English and Spanish, ensuring clear understanding and service delivery.

Data Entry & ManagementIntermediate

Skilled in taking down payments and updating medical records accurately during calls.

Customer ServiceIntermediate

Provided support for medical insurance inquiries, demonstrating understanding of healthcare-related processes.

Medical Insurance KnowledgeBeginner

Familiar with updating provider and hospital information, and assessing medication coverage.

Resumen

Bilingual customer service professional with experience in medical insurance support, adept at managing sensitive information and ensuring accurate communication in fast-paced environments.

Logros Clave

Successfully handled multilingual communications in English and Spanish
Efficiently managed patient data updates including primary care and medication coverage
Maintained accurate documentation and record updates during interactions

Habilidades

Bilingual CommunicationData Entry & ManagementCustomer ServiceMedical Insurance Knowledge

Publicado en CazVid - 3 jul 2025

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