Bilingual customer service professional with experience in medical insurance support, adept at managing sensitive information and ensuring accurate communication in fast-paced environments.
Able to fluently communicate with clients in both English and Spanish, ensuring clear understanding and service delivery.
Skilled in taking down payments and updating medical records accurately during calls.
Provided support for medical insurance inquiries, demonstrating understanding of healthcare-related processes.
Familiar with updating provider and hospital information, and assessing medication coverage.
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