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Jorge
Bilingual Agent
Video currículum
Bilingual Agent
Hi I've work in customer service for the last 7 years, for Datamart, Detroit Axle, Data Export, GGA solutions.
Contacto
Juarez, Chihuahua, Mexico
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceExpert
Provided client support and resolution across multiple channels, ensuring customer satisfaction.
Communication SkillsAdvanced
Effectively engaged with customers via calls, chats, and emails in bilingual environments.
Sales and RetentionIntermediate
Performed cold calling, sales, and retention activities to retain customers and increase engagement.
Quality AssuranceIntermediate
Participated in quality checks and maintained service standards across interactions.
Resumen
Experienced customer support agent proficient in handling diverse communication channels and roles, with over seven years in the industry.
Logros Clave
- Gained extensive experience across multiple customer service roles including sales, retention, escalation, and quality assurance.
- Handled diverse communication channels such as calls, chats, and emails, demonstrating adaptability and multi-channel proficiency.
- Worked for well-known companies including Datamart, Detroit Axle, Data Export, and GGA Solutions, establishing a solid professional background.
Habilidades
Customer ServiceCommunication SkillsSales and RetentionQuality Assurance
Publicado en CazVid - 3 jul 2025