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J

Jader

Customer Service Specialist with diverse support & virtual assistance skills

Contacto

Managua, Managua Department, Nicaragua
Disponible en CazVid
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Competencias

Customer ServiceExpert

Extensive experience in customer support, retention, and billing roles.

Virtual AssistanceAdvanced

Provided appointment setting and insurance handling for clinics and auto damage cases.

Communication SkillsExpert

Demonstrated strong communication capabilities across customer and technical support roles.

Organization & MultitaskingAdvanced

Proven ability to manage multiple tasks efficiently in various support roles.

Educacion

Law school
Centroamerican University UCA
Completed 2021

Idiomas

EnglishNative
SpanishNative

Resumen

Dedicated support specialist with experience in customer care, technical support, and virtual assistance, adept at managing diverse responsibilities across industries.

Logros Clave

  • Provided customer service, tech support, retention, sales, and billing at SITEL
  • Handled insurance cases, estimates, and payments for auto hail damage at Near solutions
  • Managed appointment setting and inbound calls for a bariatric clinic

Experiencia

Customer service

IBEX
03/2017 - 01/2018

Customer Servicer

SITEL
02/2018 - 11/2021

Customer service, tech support, retention, sales, billing

Virtual Assistant

Bariatric clinic
01/2022 - 02/2023

Appointment setter, Inbound calls to register patients for Cosmetics surgeries or Bariactric surgeries

Virtual Assistant

Near solutions
02/2023 - 06/2025

Handling insurance cases, estimates, payments for auto hail damage

Habilidades

Customer ServiceVirtual AssistanceCommunication SkillsOrganization & Multitasking
Publicado en CazVid - 17 may 2026
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