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Customer Service Specialist with diverse support & virtual assistance skills
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Competencies
Extensive experience in customer support, retention, and billing roles.
Provided appointment setting and insurance handling for clinics and auto damage cases.
Demonstrated strong communication capabilities across customer and technical support roles.
Proven ability to manage multiple tasks efficiently in various support roles.
Education
Languages
Summary
Dedicated support specialist with experience in customer care, technical support, and virtual assistance, adept at managing diverse responsibilities across industries.
Key Achievements
- Provided customer service, tech support, retention, sales, and billing at SITEL
- Handled insurance cases, estimates, and payments for auto hail damage at Near solutions
- Managed appointment setting and inbound calls for a bariatric clinic
Experience
Customer service
Customer Servicer
Customer service, tech support, retention, sales, billing
Virtual Assistant
Appointment setter, Inbound calls to register patients for Cosmetics surgeries or Bariactric surgeries
Virtual Assistant
Handling insurance cases, estimates, payments for auto hail damage