Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Ivonne
Operations & Program Management Professional with diverse leadership experience
Contacto
Competencias
Led and coordinated operational activities, planning, and team management across non-profit organizations.
Recruited and trained volunteers, managed schedules, and drove social program activities.
Provided client support, advised on products, and managed sales processes with post-sale follow-up.
Handled incident management, complaint resolution, and logistical coordination within organizational contexts.
Maintained clear, impactful communication with teams, stakeholders, and clients in multicultural environments.
Educacion
Idiomas
Resumen
Experienced in managing operations, volunteer programs, and client relations across non-profit and social organizations. Skilled in team leadership, stakeholder coordination, and resolving a wide range of challenges in multicultural settings.
Logros Clave
- Directed operational management and team coordination at Fundación TECHO, overseeing national programs and stakeholder engagement.
- Led volunteer recruitment, training, and logistics at Fundación TECHO – Honduras, developing team capacity for social activities.
- Managed client advisement and sales at Dr. Pool, ensuring customer satisfaction through effective support and follow-up.
Experiencia
Fundadora y Administradora
Responsable de Gestión Operativa
Responsable de Gestión Operativa
Dirección operativa de la sede nacional., Articulación con organismos públicos y privados., Planificación, coordinación de equipo y seguimiento a programas.
Directora de Formación y Voluntariado
Captación y capacitación de voluntarios., Planificación anual y presupuesto para actividades sociales., Coordinación de equipos y procesos formativos.
Asesora Comercial
Asesoramiento de clientes., Gestión de ventas y seguimiento post venta., Resolución de dudas y acompañamiento durante el proceso de compra.