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Irving

Customer Service & Operations Professional with Diverse Industry Experience

Contacto

Puebla, Puebla, Mexico
Disponible en CazVid
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Competencias

Inventory ManagementIntermediate

Managed inventories in a cafeteria setting, coordinating supply lists and stock levels.

Customer ServiceIntermediate

Assisted customers with vehicle claims and vehicle transfers, ensuring clear communication.

Team LeadershipIntermediate

Led teams in kitchen, maintenance, and gaming environments, delegating tasks based on skills.

Food Preparation & QualityIntermediate

Prepared breakfast dishes with a focus on quality, hygiene, and efficiency in high-standard environments.

Communication SkillsIntermediate

Enhanced team and client communication through multitasking and clear instructions.

Educacion

Degree in Gastronomy
Benemérita Universidad Autónoma de Puebla

Idiomas

English60%

Resumen

Multilingual professional experienced in hospitality, maintenance, gaming, and customer service roles. Skilled in inventory management, team leadership, and process optimization, with proven ability to adapt and excel across diverse environments.

Logros Clave

  • Supervised dessert, supply, and sauce inventories, ensuring smooth kitchen operations.
  • Led maintenance teams and delegated tasks effectively, improving team performance.
  • Handled vehicle claims and customer queries, maintaining consistent communication and follow-up.

Experiencia

Kitchen responsible

Cafetería Origen A&C
October 2021 - May 2022

Supervised dessert, supply, and sauce inventories., Coordinated weekly requisition lists by suppliers., Managed team according to their abilities to achieve objectives.

Maintenance y General counselor

Camp vega
Summers of 2019 - 2023

Improved English proficiency., Worked with a diverse team and learned new work methods., Led new maintenance crew, delegating tasks based on skills.

Griller

Los Molcajetes
November 2022 - April 2023

Managed grill station and daily supply reception/storage., Maintained constant communication with team and clients., Checked daily supply quantities.

Midway Games Operator

Vidanta
October 2023 - January 2024

Explained rules to guests, encouraged participation, and awarded prizes.

Processor | call center

Copart
February 12 - July 11

Assisted customers with vehicle ownership transfers to insurance., Followed up on claims, made calls, and answered customer queries., Maintained constant customer contact, explaining processes.

Cook

Echantment & Mii Amo resort
October 3rd - August 20

Prepared and presented breakfast dishes following high standards of quality and hygiene., Contributed creative ideas for new recipes, Improved efficiency during service by optimizing preparation processes., Strengthened communication and teamwork skills in a fully English-speaking environment.

Habilidades

Inventory ManagementCustomer ServiceTeam LeadershipFood Preparation & QualityCommunication Skills
Publicado en CazVid - 17 may 2026
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