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Customer Service & Operations Professional with Diverse Industry Experience
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Competencies
Managed inventories in a cafeteria setting, coordinating supply lists and stock levels.
Assisted customers with vehicle claims and vehicle transfers, ensuring clear communication.
Led teams in kitchen, maintenance, and gaming environments, delegating tasks based on skills.
Prepared breakfast dishes with a focus on quality, hygiene, and efficiency in high-standard environments.
Enhanced team and client communication through multitasking and clear instructions.
Education
Languages
Summary
Multilingual professional experienced in hospitality, maintenance, gaming, and customer service roles. Skilled in inventory management, team leadership, and process optimization, with proven ability to adapt and excel across diverse environments.
Key Achievements
- Supervised dessert, supply, and sauce inventories, ensuring smooth kitchen operations.
- Led maintenance teams and delegated tasks effectively, improving team performance.
- Handled vehicle claims and customer queries, maintaining consistent communication and follow-up.
Experience
Kitchen responsible
Supervised dessert, supply, and sauce inventories., Coordinated weekly requisition lists by suppliers., Managed team according to their abilities to achieve objectives.
Maintenance y General counselor
Improved English proficiency., Worked with a diverse team and learned new work methods., Led new maintenance crew, delegating tasks based on skills.
Griller
Managed grill station and daily supply reception/storage., Maintained constant communication with team and clients., Checked daily supply quantities.
Midway Games Operator
Explained rules to guests, encouraged participation, and awarded prizes.
Processor | call center
Assisted customers with vehicle ownership transfers to insurance., Followed up on claims, made calls, and answered customer queries., Maintained constant customer contact, explaining processes.
Cook
Prepared and presented breakfast dishes following high standards of quality and hygiene., Contributed creative ideas for new recipes, Improved efficiency during service by optimizing preparation processes., Strengthened communication and teamwork skills in a fully English-speaking environment.