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Inocerta
Customer Service Representative (Non Voice)
Contacto
Rodriguez, Calabarzon, Philippines
Disponible en CazVid
Competencias
Customer Service SkillsIntermediate
Handled customer inquiries via voice, non-voice, online chat, and ticketing systems.
CommunicationIntermediate
Engaged with customers through voice, online chat, and email, requiring clear and effective communication.
Computer and Technical SkillsIntermediate
Utilized computer skills including problem-solving and creative thinking in support tasks.
AdaptabilityIntermediate
Adapted to various customer service roles and support channels in different organizations.
Educación
Bestlink College of the Philippines
Completed 2021
General Licerio Geronimo Memorial National High School
Completed 2015
Resumen
Experienced in voice and non-voice customer support across multiple organizations, with strong communication and problem-solving skills.
Logros Clave
- Progressed through multiple customer service roles across various companies, demonstrating role expansion.
- Gained experience in online chat and ticketing support, enhancing customer interaction skills.
- Developed problem-solving and creative skills in fast-paced support environments.
Experiencia
Customer Service Representative (Non Voice)
Inspiro Relia Inc.
May 2019 - August 2019
Customer Service Associate (Voice and Non Voice)
Inspiro Relia Inc.
May 2020 - September 2022
Customer Service Representative (Non Voice)
BPI Account
September 2022 - March 2023
Customer Service Associate- Non Voice (Online Chat Agent & Ticketing)
Transcosmos Asia Philippines
September 2024 - May 2025
Habilidades
Customer Service SkillsCommunicationComputer and Technical SkillsAdaptability
Publicado en CazVid - 17 may 2026