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Guido

Customer Service Professional with bilingual expertise in telecommunications

Contacto

Panamá, Panamá, Panama
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Engaged with bilingual customers to resolve inquiries in telecom and corporate environments.

Interpretation & TranslationAdvanced

Provided English/Spanish interpretation and translation for military training and corporate documents.

Sales & Account ManagementIntermediate

Managed customer accounts and contributed to sales activities across multiple companies.

Multicultural CommunicationIntermediate

Supported bilingual communication in diverse corporate and military training settings.

Educacion

High School Diploma
American Senior High
Completed 1995

Idiomas

SpanishFluent
EnglishFluent

Resumen

Experienced professional in bilingual customer support, interpretation, and translation with a background in telecom and corporate environments.

Logros Clave

  • Handled bilingual customer inquiries at multiple companies, demonstrating language proficiency.
  • Provided interpretation and translation services for military classes and training materials.
  • Progressed through roles from Customer Care to Account Management and Interpreter positions, expanding skill set.

Experiencia

Customer Care

Sitel
2020 - 2022

Handling both Spanish and English customers.

Customer Care

HKT Teleservices
2017 - 2019

Handling both Spanish and English customers.

Customer Care/Sales

Dell
2014 - 2016

Handling both Spanish and English customers.

Live interpreter of military clases and translator of training material

Thor Group S.A.
2010 - 2014

Sales Executive

Statics Enterprises, S.A.
2007 - 2009

Account Manager / Customer Service / Interpreter and Translator

International Data Management
2004 - 2007

Boarding Officer, Interpreter and Translator

Barwil Agencies, S.A.
1999 - 2004

Habilidades

Customer ServiceInterpretation & TranslationSales & Account ManagementMulticultural Communication
Publicado en CazVid - 3 jul 2025
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