This is my profileContact via CazVidGuido
Customer Service Professional with bilingual expertise in telecommunications
Contact
Panamá, Panamá, Panama
Available on CazVid
Competencies
Customer ServiceIntermediate
Engaged with bilingual customers to resolve inquiries in telecom and corporate environments.
Interpretation & TranslationAdvanced
Provided English/Spanish interpretation and translation for military training and corporate documents.
Sales & Account ManagementIntermediate
Managed customer accounts and contributed to sales activities across multiple companies.
Multicultural CommunicationIntermediate
Supported bilingual communication in diverse corporate and military training settings.
Education
High School Diploma
American Senior High
Completed 1995
Languages
SpanishFluent
EnglishFluent
Summary
Experienced professional in bilingual customer support, interpretation, and translation with a background in telecom and corporate environments.
Key Achievements
- Handled bilingual customer inquiries at multiple companies, demonstrating language proficiency.
- Provided interpretation and translation services for military classes and training materials.
- Progressed through roles from Customer Care to Account Management and Interpreter positions, expanding skill set.
Experience
Customer Care
Sitel
2020 - 2022
Handling both Spanish and English customers.
Customer Care
HKT Teleservices
2017 - 2019
Handling both Spanish and English customers.
Customer Care/Sales
Dell
2014 - 2016
Handling both Spanish and English customers.
Live interpreter of military clases and translator of training material
Thor Group S.A.
2010 - 2014
Sales Executive
Statics Enterprises, S.A.
2007 - 2009
Account Manager / Customer Service / Interpreter and Translator
International Data Management
2004 - 2007
Boarding Officer, Interpreter and Translator
Barwil Agencies, S.A.
1999 - 2004
Skills
Customer ServiceInterpretation & TranslationSales & Account ManagementMulticultural Communication
Published on CazVid - Jul 3, 2025