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Gerardo

Customer Service Professional with extensive bilingual experience across multiple companies

Contacto

Bogotá, Bogota D.C., Colombia

Disponible en CazVid

Contactar via CazVid

Competencias

Customer ServiceExpert

Proven ability to manage customer interactions effectively, ensuring satisfaction and loyalty.

Bilingual CommunicationExpert

Fluent in English and Spanish, facilitating seamless communication with diverse clients.

Sales and UpsellingAdvanced

Skilled in identifying customer needs and promoting products to drive sales growth.

Problem ResolutionAdvanced

Capable of resolving complex customer issues promptly, maintaining positive relationships.

Educacion

Pure Chemistry

National University of Colombia

High School Diploma

Centro de Educación Laboral

Completed 2017

English Level C1 Certification

American School Way

Completed 2017

Idiomas

EnglishC1

Resumen

Dedicated bilingual professional with over several years of experience in customer service and sales across leading companies. Certified in English at C1 level, with a strong track record of delivering exceptional client support and driving sales growth.

Logros Clave

Consistently delivered high-quality customer service across multiple roles and companies.
Developed strong communication skills, evidenced by C1 English certification and bilingual proficiency.
Built a reputation for reliability and professionalism in customer support and sales environments.
Gained extensive experience in handling diverse customer inquiries and issues.

Experiencia

Bilingual Agent – Customer Service Representative

Teleperformance Colombia S.A.S

Bilingual Agent – Customer Service Representative

24-7 Intouch Colombia S.A.S

Bilingual Agent – Customer Service Representative

KM2 Solutions Colombia S.A.S

Bilingual Agent – Customer Service Representative

24-7 Intouch Colombia S.A.S

Bilingual Agent – Customer Service Representative

Concentrix CVG Customer Management Colombia S.A.S

Bilingual Agent – Customer Service Representative

Teleperformance Colombia S.A.S

Sales Expert – Sales and Customer Care Expert

ASURION Colombia S.A.S

Habilidades

Customer ServiceBilingual CommunicationSales and UpsellingProblem Resolution

Publicado en CazVid - 2 jun 2026

Ver más Servicio al Cliente en Bogota In English

Contactar a Gerardo

Competencias

Customer ServiceExpert

Proven ability to manage customer interactions effectively, ensuring satisfaction and loyalty.

Bilingual CommunicationExpert

Fluent in English and Spanish, facilitating seamless communication with diverse clients.

Sales and UpsellingAdvanced

Skilled in identifying customer needs and promoting products to drive sales growth.

Problem ResolutionAdvanced

Capable of resolving complex customer issues promptly, maintaining positive relationships.

Logros Clave

Consistently delivered high-quality customer service across multiple roles and companies.

Developed strong communication skills, evidenced by C1 English certification and bilingual proficiency.

Built a reputation for reliability and professionalism in customer support and sales environments.

Gained extensive experience in handling diverse customer inquiries and issues.

Experiencia

Bilingual Agent – Customer Service Representative

Teleperformance Colombia S.A.S

Bilingual Agent – Customer Service Representative

24-7 Intouch Colombia S.A.S

Bilingual Agent – Customer Service Representative

KM2 Solutions Colombia S.A.S

Bilingual Agent – Customer Service Representative

24-7 Intouch Colombia S.A.S

Bilingual Agent – Customer Service Representative

Concentrix CVG Customer Management Colombia S.A.S

Bilingual Agent – Customer Service Representative

Teleperformance Colombia S.A.S

Sales Expert – Sales and Customer Care Expert

ASURION Colombia S.A.S