Dedicated sales and customer service expert with over 15 years of experience across electronics, insurance, travel, and online betting sectors. Adept at client engagement, retention, and closing high-value deals, with a proven ability to adapt to diverse markets and customer needs.
Proven track record in selling diverse products, including electronics, insurance, travel, and online betting.
Skilled in client communication and retention, ensuring high satisfaction and loyalty.
Capable of building and maintaining strong client relationships to foster repeat business.
Effective communicator in diverse settings, with experience engaging American, European, and Latin American clients.
Sykes Latin America
Developed essential customer service skills, learning how to effectively communicate and meet client needs.. Responsible for selling Motorola cell phones, headsets, and phone plans to American customers.. Consistently delivered a high-quality sales experience.. Sold software programs to connect cell phones to their computer.
Fujitsu Consulting Costa Rica
Helped clients get their electronic devices connected to the internet.. Sold digital devices.
Support Services Group
Worked for an outsourcing company that targeted various U.S. markets, offering a wide range of products and services.. Involved in selling roadside assistance plans, Medicare insurance for seniors, and life insurance policies.
Teleperformance
Sold cruise trips around the world, primarily to European and American clients.
High School Diploma
Certificate
Customer Service Certificate
Air Customer Service Specialist
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Digital Forensics Corporation
Sold insurance services for people victims of identity theft and sextortion.. In charge of the team responsible for reviewing the final report to the client.
Signal Online Betting
Sold special packages to potential players to fund their accounts for Casino and Sports betting.
Varsity Tutors
Ensured clients stayed as members and provided good customer service.
