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Félix
Customer Service & Collection Agent with 8 years experience
Video resume
Customer Services & Collection agent expirience.
Felix Acosta AlvaradonCustomer Services expirience (5 years) nCollection Agent services expirience (3 years) nBack office expirience (3years)n(Data Entry, answering Emails, submitting Insurance Disputes)nCan contact me at:[contact hidden][contact hidden]
Contacto
Masaya, Masaya Department, Nicaragua
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided customer support for US-based credit card campaigns via phone and email
Collection ServicesIntermediate
Conducted debt collection activities, communicating with clients to recover outstanding payments
Back Office OperationsIntermediate
Performed data entry, email correspondence, and submitted insurance disputes effectively
Data Entry & Administrative SupportIntermediate
Managed administrative tasks including data input and document submissions in a remote environment
Resumen
Experienced professional with 8 years in customer service, collection, and back-office roles, seeking remote opportunities.
Logros Clave
- Managed customer service operations for US credit card campaigns, ensuring high customer satisfaction
- Accumulated 3 years of collection agency experience, handling debt recovery processes
- Gained back office expertise in data entry, email management, and insurance dispute submissions
Habilidades
Customer ServiceCollection ServicesBack Office OperationsData Entry & Administrative Support
Publicado en CazVid - 3 jul 2025