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Félix
Customer Service & Collection Agent with 8 years experience
Video resume
Customer Services & Collection agent expirience.
Felix Acosta AlvaradonCustomer Services expirience (5 years) nCollection Agent services expirience (3 years) nBack office expirience (3years)n(Data Entry, answering Emails, submitting Insurance Disputes)nCan contact me at:[contact hidden][contact hidden]
Contact
Masaya, Masaya Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support for US-based credit card campaigns via phone and email
Collection ServicesIntermediate
Conducted debt collection activities, communicating with clients to recover outstanding payments
Back Office OperationsIntermediate
Performed data entry, email correspondence, and submitted insurance disputes effectively
Data Entry & Administrative SupportIntermediate
Managed administrative tasks including data input and document submissions in a remote environment
Summary
Experienced professional with 8 years in customer service, collection, and back-office roles, seeking remote opportunities.
Key Achievements
- Managed customer service operations for US credit card campaigns, ensuring high customer satisfaction
- Accumulated 3 years of collection agency experience, handling debt recovery processes
- Gained back office expertise in data entry, email management, and insurance dispute submissions
Skills
Customer ServiceCollection ServicesBack Office OperationsData Entry & Administrative Support
Published on CazVid - Jul 3, 2025