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Emmanuel

Customer Service and Sales Professional with 3+ years of experience

Contacto

Monterrey, Nuevo León, Mexico
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Delivered excellent customer support, managed inquiries, and retained clients at multiple roles.

SalesIntermediate

Conducted product sales and reordering, ensuring customer satisfaction and product delivery.

Communication SkillsAdvanced

Effectively communicated with customers and team members to facilitate service and sales.

TeamworkIntermediate

Collaborated with colleagues to enhance service delivery and operational efficiency.

Educacion

LICENCIATURA TRUNCA EN LENGUAS EXTRANJERAS Y RELACIONES INTERNACIONALES
UNIVERSIDAD AUTONOMA DE ZACATECAS
Completed 2018

Idiomas

EnglishFluent
SpanishFluent
GermanBasics
FrenchBasics

Resumen

Motivated professional with proven ability to deliver exceptional customer service and support sales initiatives across hospitality and customer care sectors. Adept at maintaining client satisfaction, resolving issues, and ensuring operational smoothness.

Logros Clave

  • Handled customer service at XOLATAM, ensuring product integrity and customer retention.
  • Specialized in reordering and sales at Teleperformance, maintaining product delivery and client satisfaction.
  • Provided food and beverage services at tres14 bar, ensuring timely order fulfillment and customer experience.

Experiencia

Costumer care agent

XOLATAM
2021 - 2024

Costumer service., retain and search new costumers., Monitor tha boxes of food arrive in good shape.

Reorder sales specialist

Teleperformance
2018 - 2019

Costumer service., Retain costumers., Monitor the products to make sure everything is on its way to the costumer., sale the product.

Waiter and barman mixologist

tres14 bar and kitchen

Preparing alcoholic or non-alcoholic beverages., responsible for providing food and beverages to customers in a timely manner.

Habilidades

Customer ServiceSalesCommunication SkillsTeamwork
Publicado en CazVid - 17 may 2026
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