CazVid - Video Resumes That Work
CazVidThis is my profile
ENES
Contact via CazVid
E

Emmanuel

Customer Service and Sales Professional with 3+ years of experience

Contact

Monterrey, Nuevo León, Mexico
Available on CazVid
Contact via CazVid

Competencies

Customer ServiceAdvanced

Delivered excellent customer support, managed inquiries, and retained clients at multiple roles.

SalesIntermediate

Conducted product sales and reordering, ensuring customer satisfaction and product delivery.

Communication SkillsAdvanced

Effectively communicated with customers and team members to facilitate service and sales.

TeamworkIntermediate

Collaborated with colleagues to enhance service delivery and operational efficiency.

Education

LICENCIATURA TRUNCA EN LENGUAS EXTRANJERAS Y RELACIONES INTERNACIONALES
UNIVERSIDAD AUTONOMA DE ZACATECAS
Completed 2018

Languages

EnglishFluent
SpanishFluent
GermanBasics
FrenchBasics

Summary

Motivated professional with proven ability to deliver exceptional customer service and support sales initiatives across hospitality and customer care sectors. Adept at maintaining client satisfaction, resolving issues, and ensuring operational smoothness.

Key Achievements

  • Handled customer service at XOLATAM, ensuring product integrity and customer retention.
  • Specialized in reordering and sales at Teleperformance, maintaining product delivery and client satisfaction.
  • Provided food and beverage services at tres14 bar, ensuring timely order fulfillment and customer experience.

Experience

Costumer care agent

XOLATAM
2021 - 2024

Costumer service., retain and search new costumers., Monitor tha boxes of food arrive in good shape.

Reorder sales specialist

Teleperformance
2018 - 2019

Costumer service., Retain costumers., Monitor the products to make sure everything is on its way to the costumer., sale the product.

Waiter and barman mixologist

tres14 bar and kitchen

Preparing alcoholic or non-alcoholic beverages., responsible for providing food and beverages to customers in a timely manner.

Skills

Customer ServiceSalesCommunication SkillsTeamwork
Published on CazVid - May 17, 2026
Contact Emmanuel