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Efrén
Customer Service & Sales Specialist with 7+ years in telecommunications
Video resume
Customer service
Working in many campaigns as customer service representative, sales rep, saling Home internet, cable Mobile divice, Mobile lines,
Contacto
Guadalajara i Jalisco, Jalisco, Mexico
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceExpert
Provided support and assistance to customers in call center settings, resolving inquiries and issues effectively.
Sales & UpsellingAdvanced
Engaged customers in selling internet, cable, and mobile services, leveraging strong communication skills.
Communication SkillsExpert
Utilized excellent verbal skills to interact with clients, ensuring clarity and customer satisfaction.
Campaign ManagementIntermediate
Handled diverse campaigns involving collections, billing, prepay, and lead management across different telecom products.
Resumen
Experienced call center representative with over seven years in customer service, sales, collections, and billing, specializing in telecommunications and related campaigns.
Logros Clave
- Gained extensive experience in customer service, sales, collections, and billing across multiple campaigns.
- Demonstrated strong interpersonal skills, effectively communicating with diverse customers in call center environments.
- Managed various roles including customer service representative, sales, collections, and prepay services, showcasing role versatility.
Habilidades
Customer ServiceSales & UpsellingCommunication SkillsCampaign Management
Publicado en CazVid - 3 jul 2025