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Efrén
Customer Service & Sales Specialist with 7+ years in telecommunications
Video resume
Customer service
Working in many campaigns as customer service representative, sales rep, saling Home internet, cable Mobile divice, Mobile lines,
Contact
Guadalajara i Jalisco, Jalisco, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided support and assistance to customers in call center settings, resolving inquiries and issues effectively.
Sales & UpsellingAdvanced
Engaged customers in selling internet, cable, and mobile services, leveraging strong communication skills.
Communication SkillsExpert
Utilized excellent verbal skills to interact with clients, ensuring clarity and customer satisfaction.
Campaign ManagementIntermediate
Handled diverse campaigns involving collections, billing, prepay, and lead management across different telecom products.
Summary
Experienced call center representative with over seven years in customer service, sales, collections, and billing, specializing in telecommunications and related campaigns.
Key Achievements
- Gained extensive experience in customer service, sales, collections, and billing across multiple campaigns.
- Demonstrated strong interpersonal skills, effectively communicating with diverse customers in call center environments.
- Managed various roles including customer service representative, sales, collections, and prepay services, showcasing role versatility.
Skills
Customer ServiceSales & UpsellingCommunication SkillsCampaign Management
Published on CazVid - Jul 3, 2025