Experienced Virtual Assistant with over 15 years of expertise in customer service, support, and sales, dedicated to exceeding client expectations.
Provided high-quality support and retention services, consistently meeting or exceeding customer expectations.
Supported clients remotely with administrative tasks, ensuring efficient and effective task management.
Provided technical assistance to clients, troubleshooting issues and resolving inquiries.
Managed collection processes and customer retention strategies with focus on policy compliance.
Influent Panama Forth Davis
Answer Outboud, Inbound high volume of calls., Responsible for resolving customer problems either verbally or by email.
Lyman Morse Panama
In charge of the Yatch Club client portfolio.
LG Electronics
Extended lease wear and tear, Lifetime powertrain, GAP protection, Paintless dent repair, Dent and ding protection
Ajax Communications Panama Balboa
Answer calls, archive sensitive customer information, send emails
Bachelor's Degree
Bachelor of Science Diploma
VI Grade Certificate
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