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Customer Service Specialist with 13 years of experience in hospitality and remote support
Provided direct and remote support to clients in various industries, ensuring satisfaction and problem resolution.
Managed appointment bookings for clinics, clubs, and other organizations, coordinating schedules efficiently.
Effectively communicated with customers face-to-face and over the phone, demonstrating clear and empathetic interactions.
Provided remote customer service in a BPO setting, handling inquiries and schedule management.
Experienced customer service specialist with over 13 years supporting clients across hospitality, health, and entertainment sectors.