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Daniel
Customer Service Specialist with 13 years of experience in hospitality and remote support
Video resume
Costumer service specialist
13 years of experience working with costumers face to face and remote as a costumer service representative also schedules appointments for clínica ,clubs etc
Contact
Lisboa, Lisboa, Portugal
Available on CazVid
Competencies
Customer ServiceExpert
Provided direct and remote support to clients in various industries, ensuring satisfaction and problem resolution.
Scheduling & AppointmentsAdvanced
Managed appointment bookings for clinics, clubs, and other organizations, coordinating schedules efficiently.
Communication SkillsExpert
Effectively communicated with customers face-to-face and over the phone, demonstrating clear and empathetic interactions.
Remote Customer SupportAdvanced
Provided remote customer service in a BPO setting, handling inquiries and schedule management.
Summary
Experienced customer service specialist with over 13 years supporting clients across hospitality, health, and entertainment sectors.
Key Achievements
- Accumulated 13 years of customer service experience across hospitality, healthcare, and club industries
- Gained 4 years of remote customer service and scheduling experience in a BPO environment
- Handled face-to-face and remote customer interactions, managing appointments and client inquiries
Skills
Customer ServiceScheduling & AppointmentsCommunication SkillsRemote Customer Support
Published on CazVid - Jul 3, 2025