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D

Daniel

Customer Support and Sales with diverse experience in retail, finance, and service sectors

Contacto

Alajuela, Alajuela Province, Costa Rica
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Applied effective communication to assist clients and resolve issues across various roles.

Sales and TelesalesIntermediate

Engaged in direct sales roles, promoting products and managing customer relationships.

Data Verification and AnalysisBeginner

Performed credit record analysis and invoice checking, supporting financial compliance.

Computer SkillsAdvanced

Proficient in Microsoft Office and SAP Logon for data handling and reporting.

Teamwork and AdaptabilityAdvanced

Demonstrated ability to work under pressure and adapt quickly in dynamic environments.

Educación

Business Administration & Music Education
Universidad Nacional
Completed In progress
Bachillerato por Madurez
IBASA Alajuela
Completed 2014

Idiomas

Spanishnative language
English90%

Resumen

Motivated customer service and sales professional with diverse experience across retail, finance, and hospitality sectors. Skilled in client support, product promotion, and data verification. Committed to providing excellent service and contributing to team goals.

Logros Clave

  • Handled invoice verification tasks at Bacardí, ensuring accuracy in European transactions
  • Provided phone support for customer inquiries at Amazon, resolving issues effectively
  • Managed telesales for AT&T, successfully promoting TV and cellphone packages

Experiencia

Junior Analyst

Bacardí
2022 - 2023

Checking information of invoices from Europe.

Customer Service Agent

Amazon
2017 - 2018

In charge of phone support to customer with questions, issues and concerns related to their orders.

Sales Agent

Sykes
2017 - 2017

Telesales Representative in charge of selling TV and cellphone packages for the AT&T account.

Sales representative

Totto store
2016 - 2017

Employee

McDonalds
2015 - 2016

Cashier, sales, customer care and business care.

Layer Assistant

Buffet Campos Araya
2013 - 2014

Analysis and verification of credit record status, in order to help the buffet with garnishment cases.

Habilidades

Customer ServiceSales and TelesalesData Verification and AnalysisComputer SkillsTeamwork and Adaptability
Publicado en CazVid - 3 jul 2025
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