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Customer Support and Sales with diverse experience in retail, finance, and service sectors
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Competencies
Applied effective communication to assist clients and resolve issues across various roles.
Engaged in direct sales roles, promoting products and managing customer relationships.
Performed credit record analysis and invoice checking, supporting financial compliance.
Proficient in Microsoft Office and SAP Logon for data handling and reporting.
Demonstrated ability to work under pressure and adapt quickly in dynamic environments.
Education
Languages
Summary
Motivated customer service and sales professional with diverse experience across retail, finance, and hospitality sectors. Skilled in client support, product promotion, and data verification. Committed to providing excellent service and contributing to team goals.
Key Achievements
- Handled invoice verification tasks at Bacardí, ensuring accuracy in European transactions
- Provided phone support for customer inquiries at Amazon, resolving issues effectively
- Managed telesales for AT&T, successfully promoting TV and cellphone packages
Experience
Junior Analyst
Checking information of invoices from Europe.
Customer Service Agent
In charge of phone support to customer with questions, issues and concerns related to their orders.
Sales Agent
Telesales Representative in charge of selling TV and cellphone packages for the AT&T account.
Sales representative
Employee
Cashier, sales, customer care and business care.
Layer Assistant
Analysis and verification of credit record status, in order to help the buffet with garnishment cases.