Este perfil está escrito en inglés

Cynthia

Contacto

Lagos, Lagos, Nigeria

Disponible en CazVid

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Competencias

Customer communication & rapport building

Demonstrated experience with Customer communication & rapport building.

Workflow organization & project support

Demonstrated experience with Workflow organization & project support.

Marketing trends & AI tool exploration

Demonstrated experience with Marketing trends & AI tool exploration.

Professional communication (email, virtual meetings)

Demonstrated experience with Professional communication (email, virtual meetings).

CRM tools (Freshdesk, Trello, Slack)

Demonstrated experience with CRM tools (Freshdesk, Trello, Slack).

Educacion

Bachelor of Science, Political Science

University of Nigeria

Completed 2024

Resumen

Professional profile

Experiencia

Administrative Intern

Ministry of Women Affairs, Community & Social Development

Conducted research and organized findings to improve departmental efficiency.. Streamlined filing systems, reducing retrieval time by 30%.. Supported internal projects by preparing documentation and coordinating meetings.. Managed resources and workflows to ensure uninterrupted operations.

Customer Service Assistant

Shoprite Retail Store

Researched and documented customer pain points, contributing to improved workflows and satisfaction scores (+20%).. Leveraged Freshdesk CRM to streamline processes, reducing response time by 20%.. Coordinated schedules and maintained accurate records for internal teams, ensuring smooth operations.. Applied analytical thinking to identify recurring issues and propose solutions.

Habilidades

Customer communication & rapport buildingWorkflow organization & project supportMarketing trends & AI tool explorationProfessional communication (email, virtual meetings)CRM tools (Freshdesk, Trello, Slack)

Publicado en CazVid - 24 sept 2026

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