Dedicated customer support professional with over 3 years of experience in troubleshooting, client communication, and operational assistance. Skilled in CRM, e-commerce tools, and technical support for Windows and Xbox platforms.
Handled customer queries across phone, chat, and email, focusing on e-commerce and tech support.
Provided technical support for Xbox and Windows OS using industry-standard tools and methods.
Utilized CRM systems and Shopify to manage customer interactions and support online shopping processes.
Proficient in Docs, Sheets, Gmail, Calendar, and related tools for administrative and operational tasks.
WORK WISER
Provided high-quality customer support through phone, chat and emails, in online purchasing, returns, and refunds, consistently delivering accurate and timely resolutions., Provided some executive assistance to managers.
CONCENTRIX NIC.
Delivered expert troubleshooting through phone and emails for Xbox and Windows 10/8.1 OS.
Bachelor’s Studies
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