Dedicated customer service professional with background in resolving client issues and enhancing satisfaction in Dominican Republic. Skilled in communication, problem-solving, and relationship management.
Expert in addressing customer needs, resolving issues efficiently, and ensuring high satisfaction levels.
Effective communicator, adept at understanding client concerns and conveying solutions clearly.
Capable of identifying root causes of issues and implementing prompt, effective solutions.
Skilled at establishing trust and rapport with clients to foster loyalty and positive interactions.
NEWTECH
Provided customer service and helped each client resolve their needs or problems with their service.
CCD
Worked as a customer service agent, where customers communicated their issues with the service. The problem was then addressed and resolved, ensuring customer satisfaction.
Mahogany
Tourism Business Administration
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