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Carlos
Logistics professional with 5+ years of expertise in transportation management
Contacto
Competencias
Handled freight dispatch, track & trace, and intercontinental logistics, ensuring timely deliveries.
Led logistics teams, developed improvement plans, and trained staff to optimize service performance.
Managed PODs, BOLs, customs clearance, and ensured adherence to transportation regulations.
Acted as a liaison with clients, resolving conflicts and ensuring service expectations were met.
Proficient in Excel, TMS, CRM, and logistics systems, supporting operations and analysis.
Educacion
Idiomas
Resumen
Experienced logistics professional specializing in team leadership, import/export coordination, and client communication. Adept at managing complex supply chains and ensuring compliance.
Logros Clave
- Led a team at Hubtek ensuring SLA compliance for U.S.-based logistics clients, improving service delivery.
- Supported real-time freight tracking and documentation accuracy, enhancing operational efficiency.
- Contributed to import logistics and customs clearance for UPS, ensuring compliance and smooth operations.
Experiencia
Flex Team Leader
Lead a team of logistics accelerators, ensuring SLA compliance for U.S.-based clients., Develop and implement performance improvement plans across multiple accounts., Conduct client alignment meetings and ensure dispatch accuracy and service quality.
Operations Support – Accelerator Program
Provided real-time support for freight tracking, delivery scheduling, and issue resolution., Collaborated with drivers and dispatchers to ensure on-time pickups and deliveries., Handled PODs, BOLs, and customer-facing documentation with accuracy.
Freight Broker (Contract)
Supported customs clearance and import logistics for the UK and U.S., Maintained compliance with freight and government agency documentation., Contributed to the Cargo Customer Assistance (CCA) team.
Sales Associate & Logistics Assistant
Managed inventory and imported key raw materials., Coordinated internal logistics operations and ensured inventory reliability., Developed performance reports for leadership decision-making.