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Antonio

Customer Service & Operations Specialist with 15+ years of diverse experience

Video resume

Virtual assistant

I am 36 years old, i worked as a teacher for about 10 years and i was a school director for over 3 years after that i started working in call Center industry and i loved It, i worked for 2 financial institutions and one retailer placing orders and doing upsells It was a great experience, now i'm looking to take the next step in my career and a long term job.

Contacto

Tlaxcala City, Tlaxcala, Mexico

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Disponible en CazVid

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Competencias

Customer ServiceExpert

Provided customer support and handled inquiries, orders, and upselling for financial and retail clients.

Team LeadershipAdvanced

Managed school staff and operations as a school director for over 3 years.

Communication SkillsAdvanced

Interacted with diverse customer bases, ensuring clear and effective communication.

Multitasking & OrganizationAdvanced

Handled multiple responsibilities in educational and call center environments efficiently.

AdaptabilityIntermediate

Transitioned from education to customer service industries, learning new systems and processes.

Resumen

Experienced professional with a background in education and customer service, specializing in client interactions, order processing, and team management. Proven ability to adapt and excel across diverse roles.

Logros Clave

Led school administration as a director for over 3 years, managing staff and operations
Transitioned into call center industry, gaining expertise in customer service across financial and retail sectors
Handled order placements and upselling for two financial institutions and a retailer, enhancing customer experience

Habilidades

Customer ServiceTeam LeadershipCommunication SkillsMultitasking & OrganizationAdaptability

Publicado en CazVid - 3 jul 2025

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