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Ana
Customer Service Specialist with 10+ years in Telecom & Healthcare
Video resume
Contacto
Competencias
Handled customer inquiries, billing, and technical support for various companies, ensuring customer satisfaction.
Performed data entry and system updates across campaigns, maintaining accuracy and efficiency.
Provided interpretation services, facilitating effective communication in customer service interactions.
Managed outbound and inbound call transfers, appointment scheduling, and client follow-ups.
Supported clients with technical issues, device setup, and troubleshooting for security and utility services.
Resumen
Experienced in customer support, billing, data handling, and interpretation with over 10 years in various client-facing roles, seeking a long-term position.
Logros Clave
- Provided customer service, billing, and technical support across diverse campaigns at Teleperformance including medical, security, and utility sectors
- Transferred customer calls and managed data entry tasks, demonstrating versatility in multiple client projects over nearly 4 years
- Served as interpreter with 5 years of experience, supporting communication needs in customer service settings