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Alejandro
Customer Service Agent with 10 years in financial services
Video resume
Agent
Federal Student loans
Contacto
Tijuana, Baja California, Mexico
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Delivered customer support and communication for mortgage account management and insurance renewal processes.
Communication SkillsAdvanced
Effectively communicated complex information between customers and insurance companies.
FinancialServices SupportIntermediate
Provided assistance related to mortgage and insurance matters in a banking context.
Call Center OperationsIntermediate
Performed roles in a call center environment, managing customer inquiries and process coordination.
Resumen
Experienced customer service agent specialized in mortgage support and insurance renewal communications within the financial services industry.
Logros Clave
- Provided customer support for Bank of America's Mortgage Department, handling needs and changes.
- Communicated with insurance companies on mortgage insurance renewals.
- Accumulated a decade of experience working in call centers in Tijuana, specializing in customer service.
Habilidades
Customer ServiceCommunication SkillsFinancialServices SupportCall Center Operations
Publicado en CazVid - 3 jul 2025