This is my profileContact via CazVidSuraj
Hospitality Steward with 3+ years in Hotel Operations and Guest Relations
Contact
Competencies
Skilled in managing guest interactions and resolving issues to ensure high satisfaction.
Experienced in leading team members, conducting briefings, and building result-oriented teams.
Handled daily operations, duty rosters, and inventory control for hotel outlets.
Prepared operational reports on a daily, monthly, and yearly basis to support management.
Demonstrated ability to organize tasks, manage inventories, and coordinate team activities.
Education
Languages
Summary
Experienced steward with strong leadership, organizational, and customer relations skills, dedicated to maintaining high standards in hotel outlets and ensuring guest satisfaction.
Key Achievements
- Ensured smooth outlet operations at HOTEL THE RASO, managing guest satisfaction and feedback relay.
- Conducted daily team briefings and created duty rosters, contributing to efficient staff management.
- Prepared daily, monthly, and yearly reports, supporting operational planning and inventory management.
Experience
Steward
Responsible for smooth operation of the outlet., Must actively speak with the guests to assure their satisfaction and follow-up on any Problem., To relay all feedbacks from guests to persons concerned shall there be positive or negative complaints/comments., Conducting briefing with team member...