This is my profileContact via CazVidSol
Customer Support Specialist with diverse multilingual support experience
Contact
Córdoba, Cordoba, Argentina
Open to remote
Available on CazVid
Competencies
Customer SupportExpert
Extensive experience addressing customer queries, resolving issues, and managing customer experience across various platforms.
Multichannel SupportAdvanced
Handled support via multiple channels, ensuring timely and effective communication with clients.
Written CommunicationAdvanced
Communicated clearly and professionally through digital tools, managing case follow-ups and documenting issues.
Claims ManagementIntermediate
Managed customer claims and supported resolution processes to enhance service quality.
Education
Bachelor’s Degree
National University of Córdoba (UNC)
Completed 2026
Languages
English
Mandarin Chinese
Spanish
Summary
A bilingual professional skilled in customer and technical support across customer service, claims management, and sales. Proven ability to address client needs, improve satisfaction, and effectively communicate in multiple channels.
Key Achievements
- Provided bilingual customer and technical support at Solvo Global, handling diverse client issues across multiple channels.
- Supported students as a Technical Support Agent at BaseLang Spanish School, improving operational efficiency and client satisfaction.
- Engaged in warm calling as a Tourism Sales Agent at Solvo Global, contributing to sales efforts and customer engagement.
Experience
Bilingual Customer Support and Technical Support Agent
Solvo Global
2022 - 2023
Bilingual Student Technical Support Agent
BaseLang Spanish School
2023 - 2025
Tourism Sales Agent (Warm Calling)
Solvo Global
2022 - 2023
Skills
Customer SupportMultichannel SupportWritten CommunicationClaims Management
Published on CazVid - May 17, 2026