This profile is written in Spanish
Customer Support Representative
Experiencia demostrada en Consultative Closing.
Experiencia demostrada en Cold and Warm Calling.
Experiencia demostrada en Lead Qualification.
Experiencia demostrada en Upselling & Cross-selling.
Experiencia demostrada en Follow-up & Scheduling.
Perfil profesional
Managed B2B customer support and resolved technical inquiries for clients in the metal-mechanical and plastic injection molding industries.. Tracked orders, fulfillment timelines, and post-sale service.
Prospected and qualified B2B accounts through targeted cold calling and outbound digital campaigns.. Built a high-converting sales pipeline and scheduled qualified discovery meetings for account executives.
Conducted outbound calls and high-ticket closing meetings to offer digital marketing solutions tailored to the real estate and luxury hospitality sectors.. Handled objections and delivered value-driven pitches.