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Rody
Virtual Assistant with 9+ years of customer support experience
Video resume
Virtual Assistant Position
I am a Dedicated and detail-oriented professional with an Operation Project Coordinator with a proven track record of managing multiple projects simultaneously and the process to meet project goals.
Contact
La Concepción, Masaya Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer SupportAdvanced
Provided technical and general customer support via email, chat, and phone, ensuring client satisfaction.
Project CoordinationIntermediate
Managed multiple projects simultaneously, coordinating tasks to meet objectives.
Communication SkillsAdvanced
Communicated effectively with clients and team members across various contact channels.
Tech SupportIntermediate
Provided technical assistance to clients, troubleshooting issues remotely.
Back Office OperationsIntermediate
Handled email and chat interactions, supporting business operations.
Summary
Dedicated virtual assistant with over nine years of experience in customer support, BPO, and technical support, skilled in managing multiple contact channels and supporting project objectives.
Key Achievements
- Managed multiple projects and supported various customer service channels including email, chat, and phone.
- Gained extensive experience in BPO, customer care, and technical support industries over nine years.
- Ensured detailed and professional support to clients, contributing to meeting project goals consistently.
Skills
Customer SupportProject CoordinationCommunication SkillsTech SupportBack Office Operations
Published on CazVid - Jul 3, 2025