Dedicated virtual assistant with over nine years of experience in customer support, BPO, and technical support, skilled in managing multiple contact channels and supporting project objectives.
Provided technical and general customer support via email, chat, and phone, ensuring client satisfaction.
Managed multiple projects simultaneously, coordinating tasks to meet objectives.
Communicated effectively with clients and team members across various contact channels.
Provided technical assistance to clients, troubleshooting issues remotely.
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Handled email and chat interactions, supporting business operations.
