Richard - Fraud Prevention Agent with 3 years of experience in banking

San José, San José, Costa RicaRemoteen

Analyzed and responded to alerts on credit and debit card transactions

Communicated with customers and banking entities via calls and emails to prevent fraud

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced Fraud Prevention Agent with 3 years in banking, specializing in transaction analysis, fraud detection, and customer communication.

Fraud DetectionAdvanced

Handled alerts and identified suspicious transactions related to credit and debit cards.

Customer CommunicationAdvanced

Made outbound calls and sent emails to clients and banking partners to address fraud concerns.

Banking OperationsIntermediate

Participated in card replacement and related banking procedures to ensure account security.

Alert AnalysisIntermediate

Reviewed and assessed transaction alerts related to credit/debit card use.

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