This is my profileContact via CazVidPriscilla
Customer Service & Store Management with 8+ years in retail and logistics
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Competencies
Provided client support through phone, chat, and email across multiple roles.
Maintained organized inventory and managed stock levels at Rolololo Vapes Shop.
Led small teams in customer support environments and supervised staff operations.
Supervised logistical, HR, and financial tasks such as petty cash and asset tracking.
Designed and delivered lesson plans for early childhood education, including inclusive strategies.
Education
Languages
Summary
Dedicated professional with over 8 years of experience in customer service, store management, and administrative operations, skilled in team leadership and process optimization.
Key Achievements
- Managed inventory and provided direct customer service at Rolololo Vapes Shop
- Supervised administrative and logistical operations, including HR at Batanga Gastro Garden
- Supported clients across Europe via phone, chat, and email at Amazon, leading a small team
Experience
Store Manager
Maintain an active and organized inventory., Provide direct customer service., Reach sales goals.
Administrative Manager
Supervised and managed administrative and logistical operations., Coordinated staff and optimized resources., In charge of human resources process., Control of petty cash, assets, sales, and weekly inventory.
Customer Service Associate
Provided customer support to clients in Europe through phone calls, chat, and email., Leader of a small team responsible for proposing ideas, achieving goals, and boosting motivation.
Customer Service & Technical Support
Resolved technical issues and inquiries via phone and on-site visits., Review request for errors on site and on system.
Customer Service Representative
Provided support to U.S. clients using satellite television services., Resolve issues, schedule technical visits and provide general customer support via phone calls and chats.
Preschool Teacher
Designed and delivered lesson plans for early childhood education., Applied inclusive teaching strategies for integral development.