Dedicated professional with over 8 years of experience in customer service, store management, and administrative operations, skilled in team leadership and process optimization.
Provided client support through phone, chat, and email across multiple roles.
Maintained organized inventory and managed stock levels at Rolololo Vapes Shop.
Led small teams in customer support environments and supervised staff operations.
Supervised logistical, HR, and financial tasks such as petty cash and asset tracking.
Designed and delivered lesson plans for early childhood education, including inclusive strategies.
Rolololo Vapes Shop
Maintain an active and organized inventory., Provide direct customer service., Reach sales goals.
Batanga Gastro Garden
Supervised and managed administrative and logistical operations., Coordinated staff and optimized resources., In charge of human resources process., Control of petty cash, assets, sales, and weekly inventory.
Amazon
Provided customer support to clients in Europe through phone calls, chat, and email., Leader of a small team responsible for proposing ideas, achieving goals, and boosting motivation.
ONU
Resolved technical issues and inquiries via phone and on-site visits., Review request for errors on site and on system.
Convergys
Provided support to U.S. clients using satellite television services., Resolve issues, schedule technical visits and provide general customer support via phone calls and chats.
Centro Educativo San Agustín & Southwest
Designed and delivered lesson plans for early childhood education., Applied inclusive teaching strategies for integral development.
Technical Degree
Bachelor’s Degree
Diploma
Lesco IV
Undergraduate Degree
Discover other professionals with similar experience