This is my profileContact via CazVid
Prisca
Contact
Agbor, Delta, Nigeria
Available on CazVid
Competencies
customer service
Demonstrated experience with customer service.
Complaint Resolution
Demonstrated experience with Complaint Resolution.
Email and Chat Support
Demonstrated experience with Email and Chat Support.
CRM Tools
Demonstrated experience with CRM Tools.
Call Handling
Demonstrated experience with Call Handling.
Education
B.Sc. Computer Science
University Of Delta
2024 - Present
Languages
EnglishC2
Summary
Professional profile
Experience
Customer Service Representative
Easyspend
Dec 2025 - Apr 2026
Handled customer inquiries and support issues relating to accounts, wallets, card transactions, payments, and deposits. Investigated issues, verified transaction details, followed up on unresolved cases, and worked with internal teams to ensure customers received accurate solutions. Achievement: Helped improve issue resolution by carefully investigating customer cases, identifying transaction discrepancies, and ensuring problems were properly followed through to resolution.
Skills
customer serviceComplaint ResolutionEmail and Chat SupportCRM ToolsCall Handling
Published on CazVid - Sep 21, 2026