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Receptionist and Administrative Support with 5+ years in customer service and facility management
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Competencies
Provided direct support to clients and condóminos, addressing inquiries and resolving issues efficiently.
Handled organizational and administrative tasks such as documentation, scheduling, and coordination.
Supervised and coordinated staff, including training, assignments, and performance oversight.
Ensured the cleanliness and maintenance of various areas, managing resources and standards.
Managed conflicts and emergent issues within team and client interactions, ensuring prompt resolutions.
Education
Languages
Summary
Dedicated to providing efficient office support, customer service, and team supervision, with a strong focus on organization and attention to detail.
Key Achievements
- Managed office cleaning and reception effectively, ensuring smooth daily operations.
- Supported condominium administrative processes, including reservations and vendor coordination.
- Supervised personnel and managed contracts at DEQUISA, overseeing team training and operational reports.
Experience
Miscelánea y Recepcionista
Encargada de limpieza de oficinas centrales y soporte en Recepción, brindando atención al cliente de manera presencial, correo y llamadas telefónicas, además, cooperaba en la organización de papeleo y otras funciones solicitadas.
Asistente Administrativo
Soporte administrativo en Campo Real en el Condominio 9-10, asesorando y guiando a condóminos con diligencias y tramites relaciones con las normativas del condominio como, por ejemplo: quickpass reservaciones de amenidades, cotizaciones con proveedores, dar prontas soluciones a emergencias y...
Asistente y Encargada de Contrato
Manejo de personal, supervisión y coordinación en la Asamblea Legislativa. Realizando tareas como capacitaciones, levantamiento de informes, inventarios y hojas de labores, maquinaria y servicio al cliente.
Miscelánea
Encargada de velar por el orden y la limpieza de distintas áreas como salones, cocinas, salas de espera entre otros con atención al detalle.