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Office Administrator with over 4 years in media, communications, and retail industries
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Competencies
Skilled in managing office operations, handling correspondence, scheduling, and client interactions efficiently.
Proven ability to deliver excellent customer service, advise clients, and manage client inquiries effectively.
Experienced in stock receiving, stock taking, and loss prevention to optimize inventory accuracy.
Strong communication skills developed through client interaction, correspondence, and team coordination.
Education
Languages
Summary
Ompehetse Molamu is a seasoned Office Administrator with over 4 years of diverse experience in media, retail, and communications. Skilled in administrative tasks, customer service, and inventory control, she excels in streamlining office operations and enhancing client satisfaction.
Key Achievements
- Managed comprehensive administrative functions, ensuring smooth daily operations at MelMo Media & Communications.
- Coordinated customer outfits and managed stock at Jenni Button, contributing to increased sales and customer satisfaction.
- Supervised stock management, customer service, and sales at Foschini Group, reducing stock loss and enhancing stock accuracy.
Experience
Office Administrator
Report to the Managing Member. Perform general administrative tasks including; receptionist duties, phone answering, message taking, receiving clients, typing correspondences, documents and diary management.. Ensure data integrity of client information.. Constant update of client records. Resolve queries at first point of client contact. Attention to detail and accurate data capturing. Constant client liaison
Stylist & Office Administration
Customer Service. Co-ordinate outfit for customers. Advice customers about products offered. In-store & outdoor events. Reaching turnover. Stock management, receiving of stock & stock taking.. Stock transfer
Cosmetics Supervisor
Administration. Customer Service. Customer Queries. Advice & demonstration of products. Sales. Receiving of stock. Stock loss management. Daily stock counts. Stock taking. Acknowledging stock on the system. Housekeeping & reaching turnover