omphemetse - Office Administrator with over 8 years in media, fashion, and retail industries

Skilled in office operations, correspondence, diary management, and client relations to ensure smooth business workflows.

Proven ability to deliver exceptional customer service, handle queries effectively, and enhance customer satisfaction.

Experienced in stock management, stock taking, and loss prevention techniques to optimize inventory accuracy.

Capable of planning and executing promotional and client events to increase brand visibility and engagement.

Report to the Managing Member. Perform general administrative tasks including; receptionist duties, phone answering, message taking, receiving clients, typing correspondences, documents and diary management.. Ensure data integrity of client information.. Constant update of client records. Resolve queries at first point of client contact. Attention to detail and accurate data capturing. Constant client liaison

Customer Service. Co-ordinate outfit for customers. Advice customers about products offered. In-store & outdoor events. Reaching turnover. Stock management, receiving of stock & stock taking.. Stock transfer

Administration. Customer Service. Customer Queries. Advice & demonstration of products. Sales. Receiving of stock. Stock loss management. Daily stock counts. Stock taking. Acknowledging stock on the system. Housekeeping & reaching turnover