Dedicated English teacher and customer service professional with experience in instructional roles and contact center supervision. Skilled in communication, team management, and learning new skills. Enthusiastic about challenges that foster personal and professional growth.
Delivered English lessons in multiple institutions, focusing on language proficiency and learner engagement.
Managed inbound calls and supervised call center teams to ensure service quality and operational efficiency.
Effectively communicated complex information both in teaching and customer service roles.
Open to new challenges, continually developing new skills across diverse work environments.
GTZ Ahuachapán’s town hall
Cambridge English Academy, Ahuachapán
Ventana al Mundo from Fundación La Geo Ahuachapán
Origo Contact Center
Atento Contact Center
Teleperformance Contact Center
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