Dedicated professional skilled in office management, financial services, and client relations. Proven ability to streamline operations, manage finances, and support executive teams effectively.
Expertise in streamlining administrative procedures and coordinating office operations.
Skilled in client consultation, investment management, and financial reporting.
Proven ability to manage client relationships and support effective communication channels.
Proficient in payroll processing, invoicing, and compliance with financial regulations.
Dals Benz Auto Centre
Led the planning and coordination of all administrative procedures and systems, successfully streamlining processes to improve overall operational efficiency.. Executed full payroll functions (Salaries, PAYE, UIF, Workman’s Compensation), managed the daily cashbook, and completed all essential SARS Monthly Returns.. Managed full staff life-cycle functions, including the recruitment and training of new staff, and strategically allocated responsibilities to optimize team output.. Maintained all staff records and health and safety files; processed all high-volume financial documentation, including client invoices, statements, and quotations.
Sanlam Financial Services
Consulted directly with clients to discuss financial needs, gathering personal data to prepare comprehensive reports and needs analyses.. Oversaw client investments, managed client funds, and monitored market conditions to adjust clients' financial plans as needed.
Volare / Air Italia
Provided comprehensive PA and Secretarial support for the Director, serving as the first point of contact and managing general office duties.. Screened all incoming calls for the Director and performed typing up and minute-taking for executive meetings.. Managed all essential hotel and flight bookings, ensuring seamless travel logistics.
TEFL CERTIFICATION (Teaching English as a Foreign Language)
Facilitator / Assessor Trainer
FINANCIAL PLANNER QUALIFICATION
HIGH SCHOOL DIPLOMA
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Experienced in SAP, MS Office, and other office management tools.
Terex Demag LTD
Had full responsibility for raising all internal and external warranty invoicing, utilized SAP for costing technicians' job cards, and managed all documentation for the Sales Department.. Successfully chased all outstanding invoices and took ownership of resolving complex invoice queries to ensure accurate and timely revenue collection.. Provided essential administrative support to the Aftersales Department and efficiently managed all travel and hotel arrangements for field technicians.
Mercedes Benz Brentford
Attend to Main telephonic switch board.. Assist with walk in customers.. Assist customers with booking in of vehicles for service department.. Assist Service Advisors during peak times.. Maintain CSI levels to improve branch status.. Assist customers with queries and collection of vehicles.
London Graphic Centre
Responsible for chasing outstanding invoices on 30 and 60-day accounts.. Accurately posted cash and deposits received daily and produced invoices for submission.. Daily statement reconciliation producing invoices and submitting them weekly, monthly, daily on request.. Working within a team of four to reduce outstanding debts and achieve collection targets.
Standard Bank of South Africa
Assisted customers with banking queries, managed the opening and closing of bank accounts, and successfully canvassed bank products.. Processed all credit applications and was responsible for issuing statements, ATM Cards.. Managed daily cash operations, performing telling, bulk telling, and serving as the ATM Custodian.
