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Melody

Administrative Assistant at Dals Benz Auto Centre

Contact

Durban, KwaZulu-Natal, South Africa
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Competencies

Administrative ManagementAdvanced

Expertise in streamlining administrative procedures and coordinating office operations.

Financial Planning & AnalysisIntermediate

Skilled in client consultation, investment management, and financial reporting.

Customer Service & CommunicationAdvanced

Proven ability to manage client relationships and support effective communication channels.

Payroll & InvoicingAdvanced

Proficient in payroll processing, invoicing, and compliance with financial regulations.

Office Software & SystemsAdvanced

Experienced in SAP, MS Office, and other office management tools.

Education

TEFL CERTIFICATION (Teaching English as a Foreign Language)
Online
Completed 2025
Facilitator / Assessor Trainer
SETA
Completed 2022
FINANCIAL PLANNER QUALIFICATION
Sanlam Financial Training Centre
Completed 2015
HIGH SCHOOL DIPLOMA
Fairvale Senior Secondary School
Completed 1990

Summary

Dedicated professional skilled in office management, financial services, and client relations. Proven ability to streamline operations, manage finances, and support executive teams effectively.

Key Achievements

  • Streamlined administrative processes, enhancing operational efficiency at Dals Benz Auto Centre.
  • Managed full payroll functions, ensuring accuracy and timely salary processing.
  • Provided comprehensive support to executives, improving office workflow and communication.
  • Oversaw client investment portfolios and managed financial reports at Sanlam Financial Services.
  • Handled warranty invoicing and SAP costing, optimizing service department operations.

Experience

ADMINISTRATIVE OFFICE ASSISTANT

Dals Benz Auto Centre
2019 - Present

Led the planning and coordination of all administrative procedures and systems, successfully streamlining processes to improve overall operational efficiency.. Executed full payroll functions (Salaries, PAYE, UIF, Workman’s Compensation), managed the daily cashbook, and completed all essential SARS Monthly Returns.. Managed full staff life-cycle functions, including the recruitment and training of new staff, and strategically allocated responsibilities to optimize team output.. Maintained all staff records and health and safety files; processed all high-volume financial documentation, including client invoices, statements, and quotations.

FINANCIAL PLANNER / ADVISOR

Sanlam Financial Services
2015 - 2016

Consulted directly with clients to discuss financial needs, gathering personal data to prepare comprehensive reports and needs analyses.. Oversaw client investments, managed client funds, and monitored market conditions to adjust clients' financial plans as needed.

PA TO DIRECTOR

Volare / Air Italia
2008 - 2008

Provided comprehensive PA and Secretarial support for the Director, serving as the first point of contact and managing general office duties.. Screened all incoming calls for the Director and performed typing up and minute-taking for executive meetings.. Managed all essential hotel and flight bookings, ensuring seamless travel logistics.

SERVICE DEPARTMENT ADMINISTRATOR / COSTING CLERK

Terex Demag LTD
2005 - 2008

Had full responsibility for raising all internal and external warranty invoicing, utilized SAP for costing technicians' job cards, and managed all documentation for the Sales Department.. Successfully chased all outstanding invoices and took ownership of resolving complex invoice queries to ensure accurate and timely revenue collection.. Provided essential administrative support to the Aftersales Department and efficiently managed all travel and hotel arrangements for field technicians.

Reception / Booking Clerk | Service Advisor

Mercedes Benz Brentford
2004 - 2004

Attend to Main telephonic switch board.. Assist with walk in customers.. Assist customers with booking in of vehicles for service department.. Assist Service Advisors during peak times.. Maintain CSI levels to improve branch status.. Assist customers with queries and collection of vehicles.

CREDIT CONTROLLER

London Graphic Centre
2003 - 2004

Responsible for chasing outstanding invoices on 30 and 60-day accounts.. Accurately posted cash and deposits received daily and produced invoices for submission.. Daily statement reconciliation producing invoices and submitting them weekly, monthly, daily on request.. Working within a team of four to reduce outstanding debts and achieve collection targets.

BANKING CLERK

Standard Bank of South Africa
1991 - 1999

Assisted customers with banking queries, managed the opening and closing of bank accounts, and successfully canvassed bank products.. Processed all credit applications and was responsible for issuing statements, ATM Cards.. Managed daily cash operations, performing telling, bulk telling, and serving as the ATM Custodian.

Skills

Administrative ManagementFinancial Planning & AnalysisCustomer Service & CommunicationPayroll & InvoicingOffice Software & Systems
Published on CazVid - Jun 20, 2026
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