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Restaurant Executive at KUSALPALLI RESORT
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Competencies
Consistently delivers exceptional service, resolving complaints and ensuring guest satisfaction.
Skilled in managing stock levels, reducing waste, and maintaining optimal inventory.
Expert in increasing sales through strategic upselling and menu suggestions.
Deep knowledge of food safety protocols, ensuring compliance and high-quality service.
Experienced in training staff and supervising team operations for optimal performance.
Education
Languages
Summary
Dedicated hospitality expert with extensive experience in restaurant management, guest service, inventory control, and staff training. Proven track record of enhancing operational efficiency and customer experience.
Key Achievements
- Implemented effective shift scheduling and cost control measures, improving operational efficiency.
- Maintained high food safety standards ensuring compliance and customer safety.
- Handled guest complaints promptly, enhancing customer satisfaction and loyalty.
- Developed menu planning strategies that increased revenue and customer engagement.
- Managed inventory and reporting processes, streamlining restaurant operations.
Experience
Restaurant Executive
Preparing shift schedule. Maintain Food safety standards. Making report. Cashier. Making schedule for briefing. Handling guest complaint. Menu planning. Cost control
Restaurant Supervisor
Handling guests compain. Inventory of CCG. Paperwork. Hosting. Making closing reports and cash closing
Senior captain
Handling guests compain. Inventory of CCG. Paperwork. Hosting. Making closing reports and cash closing
Senior Captain
Knowledge of food and beverage. Trained junior staff. Maintain cleanliness of the Restaurant. Solving customer complaint. Up selling and suggestive selling. Cash closing. Maintain the Google and TripAdvisor review
GUEST SERVICE ASSOCIATE
Excellent customer service. Customer satisfaction. Menu knowledge. Co-ordinate with kitchen. Make suggestive selling
TRAINEE
Teaching and learning. Support in the day to day operation in hotel