Experienced freight broker with a background in customer service, sales, and contract management, proficient in coordinating logistics and maintaining client relationships.
Provided support and information to clients and truckers, ensuring smooth communication.
Engaged in outbound and inbound call sales, aiming to retain clients for future loads.
Managed scheduling, contract creation, and coordination of freight pickups.
Handled client and trucker communications around the clock, balancing customer service, sales, and operational duties.
Responsible for creating and managing freight contracts as part of the brokerage process.
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