This is my profileContact via CazVid
Mario
Freight Broker with Customer Service & Sales Expertise
Video resume
Freight Broker
Learned a lot about the Frieght Industry making and receiving calls. Learned to combine Sales and Customer Service as this is a client based industry and you objective is to have clients return with further loads. I also was resposible for creating contracts. I wss basically in charge of the whole process from start to finish 24hrd a day, 7 days a week. Webdid have dayd ofr but i still recived calls fron clients on the weekends and I would also recieve calls fron the truckersbat any time.
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and information to clients and truckers, ensuring smooth communication.
SalesIntermediate
Engaged in outbound and inbound call sales, aiming to retain clients for future loads.
Freight Brokerage OperationsIntermediate
Managed scheduling, contract creation, and coordination of freight pickups.
Communication SkillsAdvanced
Handled client and trucker communications around the clock, balancing customer service, sales, and operational duties.
Contract ManagementBeginner
Responsible for creating and managing freight contracts as part of the brokerage process.
Summary
Experienced freight broker with a background in customer service, sales, and contract management, proficient in coordinating logistics and maintaining client relationships.
Key Achievements
- Managed entire freight brokerage process from start to finish, including client communications and contract creation.
- Handled client and trucker calls 24/7, demonstrating strong availability and responsiveness.
- Gained experience in creating contracts and coordinating pickups, strengthening operational skills.
Skills
Customer ServiceSalesFreight Brokerage OperationsCommunication SkillsContract Management
Published on CazVid - Jul 3, 2025